Parents and carers of youngsters aged from five to 19 in Dorset can now access support via ParentLine, a confidential text messaging service.
Run by our school nursing team, the service supports people needing advice or guidance about children and young people.
Advice can be sought about a range of issues, including toileting, sleep, development, behaviour, healthy eating, mental health, bullying, school refusal and exam stress.
Parents and carers simply need to text 07312 263131 and a member of the team will respond.
We want to encourage anyone who needs support to text us so we can help them and provide the right advice in an easy, accessible way.
Parents and carers can seek advice via the five to 19 ParentLine service from 9am-4pm, Monday to Friday (although excluding weekends, bank holidays and school holidays), with a member of the school nursing team responding to messages within one working day. If you send a text outside these hours you will receive an automated message with advice on where to get help if you need it urgently.
ParentLine is not an emergency service – for urgent medical help, please contact a GP, NHS 111 or 999.
Dorset HealthCare’s Children and Young People’s Service